Privacy Policy
Last Updated: 04 August 2026
At BJSA Trinetrix Pvt. Ltd. (“Company”, “we”, “our”, or “us”), we are committed to protecting your privacy and ensuring that your personal information is handled in a secure, transparent, and responsible manner.
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, purchase our products or services, or interact with us.
By accessing our website or using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
Information We Collect
We may collect the following categories of information:
Personal Information
- Full Name
- Email Address
- Mobile Number
- Billing Address
- Company Name (where applicable)
- GST Number (if applicable)
Account Information
- Username
- Password (encrypted where applicable)
- Course Enrollment Details
- Purchase History
Payment Information
Payments are processed securely through authorized third-party payment gateways.
We do not store your:
- Credit Card Number
- Debit Card Number
- CVV
- UPI PIN
- Internet Banking Credentials
Payment information is securely processed by our payment partners in accordance with applicable security standards.
Technical Information
We may automatically collect:
- IP Address
- Browser Type
- Operating System
- Device Information
- Website Usage Statistics
- Cookies
- Log Files
- How We Use Your Information
Your information may be used to:
- Process purchases and payments
- Deliver digital products and online courses
- Schedule coaching or consultation sessions
- Provide customer support
- Improve our products and services
- Send invoices and payment confirmations
- Notify you about updates to your orders
- Respond to your inquiries
- Improve website security
- Prevent fraud and unauthorized transactions
- Comply with applicable legal obligations
With your consent, we may also send:
- Newsletters
- Educational content
- Promotional offers
- Product updates
- Event invitations
You may unsubscribe from marketing communications at any time.
- Cookies
Our website may use cookies and similar technologies to:
- Improve website performance
- Remember user preferences
- Analyze website traffic
- Enhance user experience
- Provide personalized content
You may disable cookies through your browser settings; however, certain features of the website may not function properly.
- Sharing of Information
We do not sell, rent, or trade your personal information.
We may share your information only with trusted third parties, including:
- Payment Gateway Providers
- Banking Partners
- Cloud Hosting Providers
- Email Service Providers
- Learning Management System (LMS) Providers
- Analytics Providers
- Government Authorities, when required by law
All such parties are expected to maintain appropriate confidentiality and security measures.
- Data Security
We implement reasonable technical, administrative, and organizational safeguards to protect your information against:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
- Destruction
While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
- Data Retention
We retain your information only for as long as necessary to:
- Deliver our services
- Fulfill contractual obligations
- Maintain business records
- Comply with legal and regulatory requirements
- Resolve disputes
- Enforce our agreements
When personal information is no longer required, it will be securely deleted or anonymized, subject to applicable legal obligations.
- Your Rights
Subject to applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Update your information
- Request deletion of your personal information
- Withdraw consent (where applicable)
- Object to certain processing activities
- Request information regarding how your data is processed
Requests may be submitted using the contact details provided below.
- Third-Party Services
Our website may contain links to third-party websites, applications, or services.
We are not responsible for the privacy practices, content, or policies of third-party websites. We encourage you to review their respective privacy policies before sharing personal information.
- Children’s Privacy
Our products and services are not intended for children under the age of 18 without parental or legal guardian supervision.
We do not knowingly collect personal information from children. If we become aware that such information has been collected without appropriate consent, we will take reasonable steps to delete it.
- International Data Transfers
If our services involve international service providers or cloud infrastructure, your information may be processed or stored outside India, subject to appropriate contractual, technical, and organizational safeguards and applicable laws.
- Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time.
Any changes will be published on this page along with the updated effective date. Continued use of our website or services after such changes constitutes acceptance of the revised Privacy Policy.
- Contact Us
If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the processing of your personal information, please contact us:
BJSA Trinetrix Pvt. Ltd.
Website: https://bjsatrinetrix.com
Email: support@bjsatrinetrix.com
Business Hours: Monday to Saturday, 10:00 AM – 7:00 PM (IST)
We aim to respond to all privacy-related inquiries within 7 business days.
